Data dashboards are one of the best innovations in business intelligence of all time.
But what are data dashboards? What is a common definition?
In a nutshell, they display aggregated information in a visual and understandable way. They give you a comprehensive overview of a company, business department, process or project in relation to achieving specific objectives, that are measured by Key Performance Indicators (KPIs). They give you easy and immediate access to actionable analytics that can affect the bottom line of your company. To understand why business dashboards are so important, it’s helpful to look at the world without them – aka “the old way.”
Legacy Data Solutions
Before dashboards, it was much harder to get an intuitive grasp of your company’s performance through data. Since a lot of data was in a company’s mainframe computer (particularly data related to profits, costs, revenue, etc) you would often need to have an IT professional prepare data reports for you. Why? Simply because a lot of these mainframe computers are still running legacy software that were designed in the 1970’s or 1980’s. No swipe-able screens or easy to use interfaces here. These are more “command line” types of machines. Other issues included:
- The time delay associated with requesting reports
- Data being spread out amongst many databases
- Lack of different data visualization types
Due to all of these problems, dashboards were developed. They help businesses answer the question “How can we use all the data we have about our company and our customers in order to make better informed, data-driven decisions that lead to more revenue and profits?”
Behind the scenes, dashboards integrate all of the information you need from all of the different data sources your company has. However, what you (the end user) see are simple tables, charts, and graphs – all in real time.
The 7 Benefits of Data Dashboards
Now that you have at least a basic understanding of what they are and how they can benefit your company, let’s dig deeper into some of their uses.
1)They Are Customizable
One of the biggest advantages data dashboards have over more traditional spreadsheets is that they are almost infinitely customizable and flexible. This makes sense operationally, as the same data is used in very different ways by different people in your company.
For example, let’s say you have all of your sales data from the past quarter in a spreadsheet. While you can dig through the spreadsheet for details, you have to look at all the information at once. This can affect your ability to focus. But using a dashboard, you could easily have one layout optimized for a specific sales representative, showing their:
- Deal closing rates
- Average order size
- Lifetime value (LTV) of customers closed
A sales manager might see each of these data sets for each of their sales reps, and a C-level executive won’t see any of this. They’ll see averages of LTV, order sizes, and overall closing rates, along with other “bigger picture data.”
2) They Are Interactive
Let’s say our sales executive wanted to dig deeper into the data around a promising new hire. If she was using a dashboard software, she could simply tap a few buttons on her dashboard and get to a view similar to that of the sales manager. Conversely, if the sales manager (or even the rep) wanted to understand how their job role fit into the company as a whole, they could “zoom out” as needed. This kind of “focus adjustment” just isn’t possible with spreadsheets.
When presenting data and communicating insights, it is important to create a dialogue – no one likes being preached throughout a whole presentation. Letting your audience being part of it thanks to interactive dashboard features will convey your message more efficiently. By using real-time data and manipulating it live, encouraging your listeners to ask questions and drill-down the information by themselves, explore on their own, they will be much more engaged in the discussion. The interactivity is especially interesting in dashboarding with a diverse audience: newcomers are onboarded easily while experts can dig deeper in the data for more insights.
3) They Allow For Real-Time Monitoring
The business world changes quickly.
If you’re still running analytics reports by sending them to your IT department and then waiting to get them back, your company is missing out on situations where agility wins. If you have to wait days or weeks to get data on a situation, it might be too late to make necessary changes.
For example, with real-time monitoring, you can see how a phone outreach campaign is going for a big product launch you have coming up. If, a week into the campaign, you notice that you’re not getting any results via your dashboard, you can make a quick intervention and switch to digital ads, direct mail, or some other strategy.
You’re saving yourself a big opportunity cost here.
4) All of Your Data Is In One Place
When you use dashboards, you have one centralized location where all of your users can access your data.
This is in contrast to a myriad of spreadsheets, software, and databases that represent the legacy approach. As in: all of your PPC data is in Facebook, while all of your customer data is in your CRM software, and your income/loss statements are in your mainframe (which is running on 1980s software and requires an IT staff member to operate). Not pretty.
Instead, with 24/7/365 dashboard solutions like datapine, if someone wants to make a data-driven decision or presentation at the next staff meeting, all they have to do is pull out their tablet.
5) They Are Intuitive
Let’s be honest – most human beings find it easier to understand a graph than a long, tedious Excel spreadsheet full of numbers. Dashboards allow you to “tease out” patterns in your data that you might not see in a purely numerical format.
Additionally, people have different levels of “tech savvy.” Some users may find even an Excel document to be quite difficult to work with. Dashboards make everything accessible.
6) They Get Everyone on The Same Page
In order to have a dashboard culture, everyone on your team needs to be on board. That can’t happen if some employees don’t have the same access to data that other employees do, whether due to technical comfort levels or simply due to data being spread out.
When everyone on your team is looking at the same set of numbers, they can understand the team’s mission in a much more tangible way. You can point to sales numbers and really connect them with future goals and projections.
This kind of connection is priceless.
7) They Force You To Focus
Perhaps the biggest reason to use dashboards for understanding your data is that they force you to focus.
One of the keypoint to remember when creating a stunning dashboard, is that you shouldn’t overwhelm it with too many KPIs. From a visual and aesthetic perspective, things get cluttered if you put too much on the screen. From an effectiveness standpoint, your mind starts to wonder what’s important.
Therefore, if you’re using dashboards the right way, your brain always knows what KPIs are important – the ones on the screen. You can even make more important KPIs bigger, further reinforcing their status in your mind.
As Tony Robbins says, “Where focus goes, energy flows.” In other words, you take action on what you focus on. Dashboards make it easy to focus on what’s truly important.
Our Top 5 Data Dashboard Examples & Templates
Now that you know what dashboards are and how they can help you, let’s take a look at personal top 5. You can check out 30+ business dashboard examples for different business functions (marketing, sales, finance, management etc.) and industries (healthcare, retail, logistics, manufacturing etc.) on our website.
1) Management KPI Dashboard
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Our first data dashboard template is a management KPI dashboard. It is a good example of a “higher level” dashboard for a C-level executive. You’ll notice that this dashboard focused on important management KPIs like:
- Number of New Customers Compared to Targets
- Average Revenue per Customer
- Customer Acquisition Cost
- Gross Revenue, Target Revenue, and Last Year’s Revenue
This dashboard does a great job of keeping things focused and avoids clutter through the liberal use of white space.
2) Sales Cycle Length Dashboard
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This sales cycle length dashboard is a sales manager’s dream. This dashboard example breaks down how long customers are taking to move through your funnel, on average. It expands on this by showing how different sales managers are performing compared to one another.
Finally, it makes things even more nitty-gritty by breaking down these sales KPIs into how many people are at each stage of the funnel and how long each stage lasts on average.
3) Web Analytics Dashboard
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If you use digital marketing heavily in your business, this web analytics dashboard will soon become your best friend.
This data dashboard template gives you a number of useful marketing KPIs at a glance, giving you the answers to questions like:
- How many people are visiting your website?
- How many pages are they looking at?
- How long are they staying?
- How many people are converting?
This dashboard goes even further by breaking down your top converting channels, campaigns, and pages, and showing how much of your traffic is coming from each channel.
This kind of information makes it really easy to know where you should prioritize your time and energy.
4) Manufacturing Production Dashboard
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If your company is in the manufacturing business, that production dashboard will prove invaluable.
With manufacturing KPIs for your total production volume, your sales revenue, your units ordered, and your top performing machines, you have your finger on the pulse of your factory.
Finally, the refunded items by reason graph serves as an “early warning sign” for manufacturing defects.
5) Logistics Transportation Dashboard
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Our final dashboard example shows how big data and data analytics can impact the logistics industry. When it comes to logistics, every moment matters, and you want as many deliveries as possible to be on time.
Ready To Get Started?
You don’t have to look far to get started with data dashboards. datapine’s dashboards are intuitive, interactive, and customizable. They display all of your data in real-time. Finally, they gather all of your data in one easy to access place.
Click here to start a 14-day free trial of our dashboard software!