With the exponential growth of digital businesses, so has grown the need to outsource some key processes to digital agencies. Although this is positive for the many types of agencies in the market, it has also left them facing a big challenge. With more potential clients on the lookout, agencies need to stand out from the rest with top-quality services and unique features that will make them irreplaceable for their clients.

But how do you manage all your new clients while still focusing on giving them a good service and their expected results? The answer is modern agency analytics reports and interactive dashboards.

In this article, we will cover every fundamental aspect to take advantage of agency analytics. Starting with its definition, following with the benefits of agency reports, a list of tools, and a set of agency dashboard examples. We will then finish with 8 valuable tips to achieve a successful agency reporting process.

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In a data-driven age, modern organizations need access to advanced data analytics solutions to help them improve the business in a wealth of key areas—Salesforce is one of those solutions.

One of the world’s most popular cloud-based customer relationship management (CRM) platforms, the software is designed to help companies across sectors plan and optimize their sales processes.

Businesses across industries have improved the efficiency of their sales activities while enjoying a significant increase in engagement, revenue, and customer loyalty by using Salesforce reports. Most of this success boils down to effective reporting.

To help you on your path to Salesforce-based reporting success, we’ll look at what a Salesforce report is, what tools and techniques you’ll need to use to achieve a successful reporting process, and end up exploring professional, interactive, Salesforce report template examples that you can then apply to your own business.

But first, let’s take a moment to understand the role of Salesforce reports in the business world.

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Customer service and experience count now more than ever before—no compromises, no exceptions. Brands with the ability to build flawless customer experiences and offer exceptional standards of customer service (CS) stand to set themselves apart from their competitors in a notable way.

When it comes to CS, in particular, today’s digital consumer is very much in charge. Due to the hyperconnected, incredibly convenient, and instantaneous nature of the modern consumer world, and the number of touchpoints on offer, maintaining excellent levels of service by utilizing carefully selected customer service KPIs is the ultimate key to survival.

That said, if you’re able to answer customer queries quickly and effectively, you stand to increase your brand loyalty ten-fold. To optimize your CS offerings, you need access to the right data, and this is where customer service reports come into play.

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In our data-rich age, understanding how to analyze and extract true meaning from our business’s digital insights is one of the primary drivers of success.

Despite the colossal volume of data we create every day, a mere 0.5% is actually analyzed and used for data discovery, improvement, and intelligence. While that may not seem like much, considering the amount of digital information we have at our fingertips, half a percent still accounts for a vast amount of data.

With so much data and so little time, knowing how to collect, curate, organize, and make sense of all of this potentially business-boosting information can be a minefield – but online data analysis is the solution.

To help you understand the potential of analysis, the meaning, and how you can use it to enhance your business practices, we will answer a host of important analytical questions. Not only will we explore data analysis methods and techniques, but we’ll also look at different types of data analysis while demonstrating how to perform analysis in the real world with a 15-step blueprint for success.

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“Vision without action is merely a dream. Action without vision just passes the time. Vision with action can change the world.” – Joel A. Barker

While you may already know that financial reporting is important (mainly because it’s a legal requirement in most countries), you may not understand its untapped power and potential.

In fact, financial analysis and reporting are one of the bedrocks of modern business. Financial analysis and reporting offer a level of insight that helps businesses remain compliant while streamlining their income or expenditure-centric initiatives across the board.

Utilizing financial data with the help of online data analysis allows you to not only share vital information both internally and externally but also leverage metrics or insights to make significant improvements to the very area that allows your business to flow.

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