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Market research analyses are the go-to solution for many professionals, and for good reason: they save time, offer fresh insights, and provide clarity on your focus business market. In turn, market research reports will help you to refine and polish your strategy. Plus, a well-crafted market research report will give your work more credibility while adding weight to any marketing recommendations you offer a client or executive.
But, while this is the case, today’s business world still lacks a way to present market-based research results efficiently. The static, antiquated nature of PowerPoint makes it a bad choice for presenting market research discoveries, yet it is still widely used to present results.
Fortunately, things are moving in the right direction. There are online data visualization tools that make it easy and fast to build powerful market research dashboards. They come in handy to manage the outcomes, but also the most important aspect of any analysis: the presentation of said outcomes, without which it becomes hard to make accurate, sound decisions.
Here, we consider the benefits of conducting research analyses while looking at how to write and present market research reports while exploring the value of market research analysis, and, ultimately, getting the very most from your research results by using professional market research software.
Let’s get started.
What Is a Market Research Report?
A market research report is an online reporting tool used to analyze the public perception or viability of a company, product, or service. These reports contain valuable and digestible information like customer survey responses, social, economic, and geographical insights.
On a typical market research results example, you can interact with valuable trends, and gain an insight into consumer behavior, and visualizations that will empower you to conduct effective competitor analysis. Rather than adding streams of tenuous data to a static spreadsheet, a full market research report template brings the outcomes of market-driven research to life, giving users a data analysis tool to create actionable strategies from a range of consumer-driven insights.
With digital market analysis reports, you can make your business more intelligent, more efficient, and, ultimately, meet the needs of your target audience head-on. This, in turn, will accelerate your commercial success significantly.
How To Present Your Results: 4 Essential Market Research Report Templates
When it comes to sharing rafts of invaluable information, research dashboards are invaluable.
Any market analysis report example worth its salt will allow everyone to get a firm grip on their results and discoveries on a single page, with ease. These dynamic online dashboards also boast interactive features that empower the user to drill down deep into specific pockets of information while changing demographic parameters, including gender, age, and region, filtering the results swiftly to focus on the most relevant information for the task at hand.
These four market research reports examples are different but equally essential and cover key elements required for market survey report success. You can also modify each, and use it as a client dashboard.
While there are numerous types of dashboards that you can choose from to adjust and optimize your results, we have selected the top 3 that will tell you more about the story behind them. Let’s take a closer look.
1. Market Research Report: Brand Analysis
Our first example shares the results of a brand study. To do so, a survey has been performed on a sample of 1333 people, information that we can see in detail on the left side of the board, summarizing the gender, age groups, and geolocation.
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On the center of the dashboard, we can see the market-driven research discoveries concerning first the brand awareness with and without help, as well as themes and celebrity suggestions, to know which image the audience associates with the brand.
Such dashboards are extremely convenient to share the most important information in a snapshot. Besides, being interactive (but it cannot be seen on an image), it is even easier to filter the results according to certain criteria without needing to produce dozens of PowerPoint slides. For instance, I could easily filter the data by choosing only the female answers, or only the people aged between 25 and 34, or only the 25-34 males if that is my target audience.
a) Unaided Brand Awareness
The first market research KPI in this most powerful report example comes in the form of unaided brand awareness. Presented in a logical line-style chart, this particular market research report sample KPI is invaluable, as it will give you a clear-cut insight into how people affiliate your brand within their niche.
As you can see from our example, based on a specific survey question, you can see how your brand stacks up against your competitors in terms of awareness. Based on these outcomes, you can formulate strategies to help you stand out more in your sector and, ultimately, expand your audience.
b) Aided Brand Awareness
This market survey report sample KPI focuses on aided brand awareness. A visualization that offers a great deal of insight into which brands come to mind in certain niches or categories, here, you will find out which campaigns and messaging your target consumers are paying attention to and engaging with.
By gaining access to this level of insight, you can conduct effective competitor research and gain valuable inspiration for your products, promotional campaigns, and marketing messages.
c) Brand image
When it comes to research reporting, understanding how others perceive your brand is one of the most golden pieces of information you could acquire. If you know how people feel about your brand image, you can make informed and very specific actions that will enhance the way people view and interact with your business.
By asking a focused question, this most visual of KPIs will give you a definitive idea of whether respondents agree, disagree, or are undecided on particular descriptions or perceptions related to your brand image. If you’re looking to present yourself and your message in a certain way (reliable, charming, spirited, etc.), you can see how you stack up against the competition and find out if you need to tweak your imagery or tone of voice - invaluable information for any modern business.
d) Celebrity analysis
This indicator is a powerful part of our research KPI dashboard on top, as it will give you a direct insight into the celebrities, influencers, or public figures that your most valued consumers consider when thinking about (or interacting with) your brand.
Displayed in a digestible bar chart-style format, this useful metric will not only give you a solid idea of how your brand messaging is perceived by consumers (depending on the type of celebrity they associate with your brand) but also guide you on which celebrities or influencers you should contact.
By working with the right influencers in your niche, you will boost the impact and reach of your marketing campaigns significantly, improving your commercial awareness in the process. And this is the market research report KPI that will make it happen.
2. Market Research Results On Customer Satisfaction
Here we have some of the most important data a company should care about: their already-existing customers and their perception of the relationship they have with the brand. It is crucial when we know that it is 5 times more expensive to acquire a new consumer than to retain one.
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This is why tracking metrics like the customer effort score or the net promoter score (how likely are consumers to recommend your products and services) is essential, especially over time. You need to improve these scores to have happy customers who will always have a much bigger impact on their friends and relatives than any of your amazing ad campaigns. Looking at other satisfaction indicators like the quality, the pricing, and design, or the service they received is also a best practice: you want a global view of your performance when it comes to customer satisfaction metrics.
Such research results reports are a great tool for managers who do not have much time and hence need to use them effectively. Thanks to these dashboards, they can control data for long-running projects at any time.
a) Net Promoter Score (NPS)
Another pivotal part of any informative market research presentation, your NPS score will tell you how likely a customer is to recommend your brand to their peers.
Centered on overall customer satisfaction, your NPS Score can cover the functions and output of many departments, including marketing, sales, customer service but also serve as a building block for a call center dashboard. When you’re considering how to present market research effectively, this balanced KPI offers a masterclass. It’s logical, it has a cohesive color scheme, and it offers access to vital information at a swift glance. With an NPS Score, customers are split into three categories: promoters (those scoring your service 9 or 10), passives (those scoring your service 7 or 8), and detractors (those scoring your service 0 to 6). The aim of the game is to gain more promoters. By gaining an accurate snapshot of your NPS Score, you can create intelligent strategies that will boost your results over time.
b) Customer Satisfaction Score (CSAT)
The next in our examples of market research reports KPIs comes in the form of the CSAT. The vast majority of consumers that have a bad experience will not return. Honing in on your CSAT is essential if you want to keep your audience happy and encourage long-term consumer loyalty.
This magnificent, full market research report KPI will show you how satisfied customers are with specific elements of your products or service. Getting to grips with these scores will allow you to pinpoint very specific issues while capitalizing on your existing strengths. As a result, you will be able to take measures to improve your CSAT score while sharing positive testimonials on your social media platforms and website to build trust.
c) Customer Effort Score (CES)
When it comes to presenting market research findings, keeping track of your CES Score is essential. The CES Score KPI will give you instant access to information on how easy or difficult your audience finds it to interact or discover your company based on a simple scale of one to ten.
By getting a clear-cut gauge of how your customers find engagement with your brand, you can iron out any weaknesses in your user experience (UX) offerings while spotting any friction, bottlenecks, or misleading messaging. In doing so, you can boost your CES score, satisfy your audience, and boost your bottom line.
3. Market Research Results On Product Innovation
This final market-driven research example report focuses on the product itself, and its innovation. It is a useful report for future product development and market potential, as well as pricing decisions.
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Using the same sample of surveyed people as for the first market-focused analytical report, they answer questions about their potential usage and purchase of the said product. It is good primary feedback on how the market would receive the new product you would launch. Then comes the willingness to pay, which helps in setting a price range that will not be too cheap to be trusted, nor too expensive for what it is. That will be the main information for your pricing strategy.
a) Usage Intention
The first of our product innovation KPI-based market research examples comes in the form of usage intention. When you’re considering how to write a market research report, including metrics centered on consumer intent is critical.
This simple yet effective visualization will allow you to understand not only how users see your product but also whether they prefer previous models or competitor versions. While you shouldn’t base all of your product-based research on this KPI, it is very valuable, and you should use it to your advantage frequently.
b) Purchase Intention
Another aspect to consider when looking at how to present market research data is your audience’s willingness or motivation to purchase your product. Offering percentage-based information, this effective KPI provides a wealth of at-a-glance information that will help you make accurate forecasts centered on your product and service offerings.
Analyzing this information regularly will give you the confidence and direction to develop strategies that will steer you to a more prosperous future, meeting the ever-changing needs of your audience on an ongoing basis.
c) Willingness To Pay (WPS)
Our final market research example KPI is based on how willing customers are to pay for a particular service or product based on a specific set of parameters. This dynamic visualization, represented in an easy-to-follow pie chart, will allow you to realign the value of your product (USPs, functions, etc.) while setting price points that are most likely to result in conversions. This is a market research presentation template that every modern organization should use to its advantage.
4. Customer demographics dashboard
This particular market research report template, generated with a modern dashboard creator, is a powerful tool, as it displays a cohesive mix of key demographic information in one intuitive space.
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By breaking down these deep pockets of consumer-centric information, you can gain the power to develop more impactful customer communications while personalizing every aspect of your target audience’s journey across every channel or touchpoint. As a result, you can transform theoretical insights into actionable strategies that will result in significant commercial growth.
Every section of this responsive marketing research report works in unison to build a profile of your core audience in a way that will guide your company’s consumer-facing strategies with confidence. With in-depth visuals based on gender, education level, and tech adoption, you have everything you need to speak directly to your audience at your fingertips.
Let’s look at the key performance indicators (KPIs) of this invaluable market research report example in more detail.
a) Customer By Gender
This market research data KPI is highly visual and offers a clear-cut representation of your company’s gender share over time. By gaining access to this vital information, you can deliver a more personalized experience to specific segments of your audience while ensuring your messaging is fair, engaging, and inclusive.
b) Customers by education level
The next market analysis report KPI provides a logical breakdown of your customers’ level of education. By using this as a demographic marker, you can refine your products to suit the needs of your audience while crafting your content in a way that truly resonates with different customer groups.
c) Customers by technology adoption
Particularly valuable if you’re a company that sells tech goods or services, this linear KPI will show you where your customers are in terms of technological know-how or usage. By getting to grips with this information over time, you can develop your products or services in a way that offers direct value to your consumers while making your launches or promotions as successful as possible.
d) Customer age groups
By understanding your customers’ age distribution in detail, you can gain a deep understanding of their preferences. And that’s exactly what this market research report sample KPI does. Presented in a bar chart format, this KPI will give you a full breakdown of your customers’ age ranges, allowing you to build detailed buyer personas and segment your audience effectively.
Why Do You Need Market Research Reports?
As the adage goes, “look before you leap“ – and that is exactly what a research report is here for. As the headlights of a car, they will show you the pitfalls and fast lanes on your road to success: likes and dislikes of a specific market segment in a certain geographical area, their expectations, and readiness. Among other things, a research report will let you:
- Get a holistic view of the market: learn more about the target market and understand the various factors involved in the buying decisions. Getting a broader view of the market lets you benchmark other companies you do not focus on. This, in turn, will empower you to gather the industry data that counts most. This brings us to our next point.
- Curate industry information with momentum: whether you’re looking to rebrand, improve on an existing service, or launch a new product, time is of the essence. By working with the best market research reports created with modern BI reporting tools, you can visualize your discoveries and data, formatting them in a way that not only unearths hidden insights but also tells a story - a narrative that will gain a deeper level of understanding into your niche or industry. The features and functionality of a market analysis report will help you grasp the information that is most valuable to your organization swiftly, pushing you ahead of the pack in the process.
- Validate internal research: doing the internal analysis is one thing, but double-checking with a third party also greatly helps in not getting blinded by your own data.
- Use actionable data and make informed decisions: once you understand consumer behavior as well as the market, your competitors, and the issues that will affect the industry in the future, you are better armed to position your brand. Combining all of it with the quantitative data collected will allow you for more successful product development. To learn more about different methods, we suggest you read our guide on data analysis techniques.
- Strategic planning: when you want to map out big-picture organizational goals, launch a new product development, plan a geographic market expansion, or even a merger and acquisition – all of this strategic thinking needs solid foundations to fulfill the variety of challenges that come along.
- Consistency across the board: collecting, presenting, and analyzing your market research data in a way that’s smarter, more interactive, and more cohesive will ensure your customer communications, marketing campaigns, user journey, and offerings meet your audience’s needs consistently across the board. The result? Faster growth, increased customer loyalty, and more profit.
- Better communication: the right market research analysis template (or templates) will empower everyone in the company with access to valuable information - the kind that is relevant and comprehensible. When everyone is moving to the beat of the same drum, they will collaborate more effectively and, ultimately, push the venture forward thanks to powerful online data analysis techniques.
- Centralization: building on the last point, using a powerful market research report template in the form of a business intelligence dashboard, will make presenting your findings to external stakeholders and clients far more effective, as you can showcase a wealth of metrics, information, insights, and invaluable feedback from one centralized, highly visual interactive screen.
- Brand reputation: in the digital age, brand reputation is everything. By making vital improvements in all of the key areas above, you will meet your customers’ needs head-on with consistency while finding innovative ways to stand out from your competitors. These are the key ingredients of long-term success.
How To Present Market Research Analysis Results?
Here we look at how you should present your research reports, considering the steps it takes to connect with the outcomes you need to succeed:
- Hone in on your research:
When looking at how to source consumer research in a presentation, you should focus on two areas: primary and secondary research. Primary research comes from your internal data, monitoring existing organizational practices, the effectiveness of sales, and the tools used for communication, for instance. Primary research also assesses market competition by evaluating the company plans of the competitors. Secondary research focuses on existing data collected by a third party, information used to perform benchmarking, and market analysis. Such metrics help in deciding which market segments are the ones the company should focus its efforts on or where the brand is standing in the minds of consumers. Before you start the reporting process, you should set your goals, segmenting your research into primary and secondary segments to get to grips with the kind of information you need to work with to achieve effective results.
- Segment your customers:
To give your market research report data more context, you should segment your customers into different groups according to the preferences outlined in the survey or feedback results or by examining behavioral or demographic data.
If you segment your customers, you can tailor your market research and analysis reports to display only the information, charts, or graphics that will provide actionable insights into their wants, needs, or industry-based pain points.
- Identify your stakeholders:
Once you’ve drilled down into your market research analysis and segmented your consumer groups, it’s important to consider the key stakeholders within the organization that will benefit from your information the most.
By looking at both internal and external stakeholders, you will give your results a path to effective presentation, gaining the tools to understand which areas of feedback or data are most valuable, as well as most redundant. As a result, you will ensure your results data is concise and meets the exact information needs of every stakeholder involved in the process.
- Set your KPIs:
To start with, keep in mind that your reports should be concise and accurate - straight to the point without omitting any essential information. Work to ensure that your insights is clean and organized, with participants grouped into relevant categories (demographics, profession, industry, education, etc.). Once you’ve organized your research, set your goals, and cleaned your data, you should set your KPIs to ensure your report is populated with the right visualizations to get the job done. Explore our full library of interactive KPI examples for inspiration.
- Produce your summary:
To complement your previous efforts, writing an executive summary of one or two pages that will explain the general idea of the report is advisable. Then come the usual body parts:
- An introduction providing background information, target audience, and objectives;
- The qualitative research describes the participants in the research and why they are relevant to the business;
- The survey research outlining the questions asked and answered;
- A summary of the insights and metrics used to draw the conclusions, the research methods chosen, and why;
- A presentation of the findings based on the research you conducted and an in-depth explanation of these conclusions.
- Use a mix of visualizations:
When presenting your market research results and discoveries, you should aim to use a balanced mix of text, graphs, charts, and interactive visualizations.
Using your summary as a guide, you should decide which type of visualization will present each specific piece of market research data most effectively (often, the easier to understand and more accessible, the better).
Doing so will allow you to create a story that will put your research information into a living, breathing context, providing a level of insight you need to transform industry, competitor, or consumer info or feedback into actionable strategies and initiatives.
- Use professional data dashboards:
To optimize your market research-centric data and discoveries, you must work with a dynamic business dashboard. Not only are modern dashboards presentable and customizable, but they will offer you past, predictive, and real-time insights that are accurate, interactive, and yield long-lasting results.
All market research report companies or businesses gathering industry or consumer-based information will benefit from professional data dashboards, as they offer a highly powerful means of presenting your data in a way that everyone can understand. And when that happens, everyone wins.
Did you know? The interactive nature of modern dashboards like datapine also offers the ability to quickly filter specific pockets of information with ease, offering swift access to invaluable insights.
- Know your design essentials
When you’re presenting your market research reports sample to internal or external stakeholders, having a firm grasp on fundamental design principles will make your metrics and insights far more persuasive and compelling.
By arranging your metrics in a balanced and logical format, you can guide users towards key pockets of information exactly when they need it. In turn, this will improve decision-making as well as navigation, making your reports as impactful as possible.
For essential tips, read our 23 dashboard design principles & best practices to enhance your data analysis.
- Keep on improving & evolving
Each time you gather or gain new marketing research reports or market research report intel, you should aim to refine your existing dashboards to reflect the ever-changing landscape around you.
If you update your reports and dashboards according to the new research you conduct and new insights you connect with, you will squeeze maximum value from your metrics, enjoying consistent development in the process.
Types of Market Research Reports: Primary & Secondary Research
With so many market research examples and such little time, knowing how to best present your insights under pressure can prove tricky.
To squeeze every last drop of value from your market research information and empower everyone with access to the right information, you should arrange your information into two main groups: primary research and secondary research.
A. Primary research
Primary research is based on the acquisition of direct or first-hand information related to your industry or sector and the customers linked to it.
Exploratory primary research is an initial form of information collection where your team might set out to identify potential issues, opportunities, and pain points related to your business or industry. This type of research is usually carried out in the form of general surveys or open-ended consumer Q&As.
Specific primary research is definitive with information gathered based on the issues, information, opportunities, or pain points your business has already uncovered. When carrying out this kind of research, you can drill down into a specific segment of your customers and seek answers to the opportunities, issues, or pain points in question.
When you’re conducting primary research to feed into your market research reporting efforts, it’s important to find reliable information sources. The most effective primary research sources include:
- Consumer-based statistical data
- Social media content
- Polls and Q&A
- Trend-based insights
- Competitor research
- First-hand interviews
B. Secondary research
Secondary research refers to every strand of relevant data or public records you have to gain a deeper insight into your market and target consumers. These sources include the trend reports, market stats, industry-centric content, and sales insights you have at your disposal. Secondary research is an effective way of gathering valuable intelligence about your competitors.
You can gather very precise, insightful secondary market research data from:
- Public records and resources like Census data, governmental reports, or labor stats
- Commercial data resources like Gartner, Statista, or Forrester
- Articles, documentaries, and interview transcripts
Another essential branch of both primary and secondary research is internal intelligence. When it comes to efficient market research reporting examples that will benefit your organization, looking inwards is a powerful move.
Existing sales, demographic, or marketing performance insights will lead you to valuable conclusions. Curating internal information will ensure your market research discoveries are well-rounded while helping you connect with the information that will ultimately give you a panoramic view of your target market.
By understanding both types of research and how they can offer value to your business, you can carefully choose the right informational sources, gather a wide range of intelligence related to your specific niche, and, ultimately, choose the right market research report sample for your specific needs.
If you tailor your market research report format to the type of research you conduct, you will present your visualizations in a way that provides the right people with the right insights, rather than throwing bundles of facts and figures on the wall, hoping that some of them stick.
Taking ample time to explore a range of primary as well as secondary sources will give your discoveries genuine context. By doing so, you will have a wealth of actionable consumer and competitor insights at your disposal at every stage of your organization’s development (a priceless weapon in an increasingly competitive digital age).
Dynamic market research is the cornerstone of business development, and a dashboard builder is the vessel that brings these all-important insights to life. Once you get into that mindset, you will ensure that your research results always deliver maximum value.
Common Challenges & Mistakes Of Market Research Reporting & Analysis
We’ve explored different types of market research analysis examples and considered how to conduct effective research. Now, it’s time to look at the key mistakes of market research reporting. Let’s start with the mistakes.
One of the biggest mistakes that stunt the success of a company’s market research efforts is strategy. Without taking the time to gather an adequate mix of insights from various sources and define your key aims or goals, your processes will become disjointed. You will also suffer from a severe lack of organizational vision.
For your market research-centric strategy to work, everyone within the company must be on the same page. Your core aims and objectives must align throughout the business, and everyone must be clear on their specific role. If you make the effort to craft a collaborative strategy and decide on your informational sources from the very start of your journey, your strategy will deliver true growth and intelligence.
Another classic market research mistake is measurement – or, more accurately, a lack of precise measurement. When embarking on market intelligence gathering processes, many companies fail to select the right KPIs and set the correct benchmarks for the task at hand. Without clearly defined goals, many organizations end up with a market analysis report format that offers little or no value in terms of decision-making or market insights.
To drive growth with your market research efforts, you must set clearly defined KPIs that align with your specific goals, aims, and desired outcomes.
A common mistake among many new or scaling companies is failing to explore and examine the competition. This will leave you with gaping informational blindspots. To truly benefit from market research, you must gather valuable nuggets of information from every key source available. Rather than solely looking at your consumers and the wider market (which is incredibly important), you should take the time to see what approach your direct competitors have adopted while getting to grips with the content and communications.
One of the most effective ways of doing so (and avoiding such a monumental market research mistake) is by signing up for your competitors’ mailing lists, downloading their apps, and examining their social media content. This will give you inspiration for your own efforts while allowing you to exploit any gaps in the market that your competitors are failing to fill.
- Informational quality
We may have an almost infinite wealth of informational insights at our fingertips, but when it comes to market research, knowing which information to trust can prove an uphill struggle.
When working with metrics, many companies run the risk of connecting with insights that are inaccurate or lead to a fruitless informational rabbit hole, wasting valuable time and resources in the process. To avoid such a mishap, working with a trusted modern market research and analysis sample is the only way forward.
- Senior buy-in
Another pressing market research challenge that stunts organizational growth is the simple case of senior buy-in. While almost every senior decision-maker knows that market research is an essential component of a successful commercial strategy, many are reluctant to invest an ample amount of time or money in the pursuit.
The best way to overcome such a challenge is by building a case that defines exactly how your market research strategy will offer a healthy ROI to every key aspect of the organization, from marketing and sales to customer experience (CX) and beyond.
- Response rates
Low interview, focus group, or poll response rates can have a serious impact on the success and value of your market research strategy. Even with adequate senior buy-in, you can’t always guarantee that you will get enough responses from early-round interviews or poll requests. If you don’t, your market research discoveries run the risk of being shallow or offering little in the way of actionable insight.
To overcome this common challenge, you can improve the incentive you offer your market research prospects while networking across a wider range of platforms to discover new contact opportunities. Changing the tone of voice of your ads or emails will also help boost your consumer or client response rates.
Bringing Your Reports a Step Further
Even if it is still widespread for market-style research results presentation, the use of PowerPoint at this stage is a hassle and presents many downsides and complications. When always busy managers or short-on-time top executives grab a report, they want a quick overview that provides them with an idea of the results, the big-picture that addresses the objectives: they need a dashboard. This can be applied to all areas of a business that needs fast and interactive data visualizations in order to support their decision-making.
We all know that a picture conveys more information than simple text or figures, so managing to bring it all together on an actionable dashboard will convey your message more efficiently. Besides, market research dashboards have the incredible advantage of always being up-to-date, since they work with real-time insights: the synchronization/updating nightmare of dozens of PowerPoint slides doesn’t exist for you anymore. This is particularly helpful for tracking studies performed over time, that recurrently need their data to be updated with more recent ones.
In today’s fast-paced business environment, companies have to identify and grab new opportunities as they arise, while staying away from threats and adapting quickly. In order to always be a step further and make the right decisions, it is critical to perform market research studies to get the information needed and make important decisions with confidence.
We’ve asked the question, “What is a market research report?”, examined the dynamics of a modern market research report example, and one thing’s for sure: a visual market research report is the best way to understand your customer and thus increase their satisfaction by meeting their expectations head-on.
From looking at a sample of a market research report, it’s also clear that modern dashboards help you see what is influencing your business with clarity, understand where your brand is situated in the market, and gauge the temperature of your niche or industry before a product or service launch. Once all the studies are done, you need to present them efficiently to ensure everyone in the business can make the right decisions that result in real progress: market research reports are your key allies in the matter.
To start presenting your results with efficient, interactive dynamic research reports and win on tomorrow’s commercial battlefield, try our dashboard reporting software and test every feature with our 14-day free trial!