Chief operating officers (COOs) have a demanding task to make sure all operational activities within a company are performed in the best possible manner, but their career development can vary based on industry and previous experience. We won't delve into details about the career prospects of this C-level position but we will present COO dashboards and reports that are critical for helping chief operating officers across the world to effectively manage their time, company, operational processes, and results. To succeed in such an environment, an executive dashboard or report can make a striking difference.
Increasing the strategic, as well as the operating value of managing business operations, are critical elements of COOs' positions who, oftentimes, need to wear many hats in order to successfully fulfill the role of "second in command," right after the CEO.
Moreover, companies are becoming more data-driven, complex, and require stable performance in order to succeed in our cutthroat digital age. That's why using a modern dashboard tool is vital for monitoring and analyzing multiple touchpoints and presenting data in real-time, visually, and with strong interactivity levels so any operational activity can't be left unnoticed.
That said, in essence, we will discuss:
- What is a COO dashboard?
- What is a COO report?
- How to create a COO dashboard?
- And present COO dashboard examples and templates
In the end, you will be able to improve your COO reporting processes and automate many tasks that you were probably doing manually. Similarly to C-level financial officers that use a CFO dashboard to monitor financial information, COOs need a solution for operational touchpoints that make a business tick. But let's start from the beginning and explain basic definitions.
What Is A COO Dashboard?
A COO (chief operating officer) dashboard is a visual management tool used by COOs to connect multiple data sources, track, evaluate, and help COOs to optimize operational processes within a company by using interactive metrics and advanced analytical capabilities.
These visual representations of data deliver information in real-time and create a time-saving business environment where COOs can focus on other critical tasks rather than investing countless hours into exporting and manipulating static spreadsheets. Just like modern CTOs use a professional CTO dashboard to visualize and interact with presented information in real-time, COOs need a similar tool to improve their productivity and increase business performance. Such a real-time dashboard ensures productivity increment and centralized data collection that enables executives to overcome numerous operational challenges within their line of work. When you complete data management processes with an (automated) COO report and intelligent alarms, any business anomaly will not go unnoticed.
What Is A COO Report?
A COO report is designed to provide insights into critical operational KPIs and share them through dashboards, public URLs, automated e-mails, or embedded options by using modern dashboard software in order to evaluate relevant operational performance.
A COO report template is easily created with a few clicks and can be re-used for recurring reporting processes, completely automated, and generated with professional solutions such as self-service data analytics tools.
But to know how to create such a dashboard or report, it's critical to consider our tips and tricks, which we're focusing on next.
How To Create COO Dashboards & Reports?
To create and organize a comprehensive chief operations officer dashboard, you should take into account your audience, incorporate particular operational metrics, and consider additional important elements such as:
1. Utilize professional COO dashboard software and tools
With so many complexities within the management of operational activities, professional and modern COO reporting tools and software are a must-have. Whether it's tracking warehouse operations or optimizing the transportation process of a logistics company, for example, software that enables users to create an interactive logistics dashboard is critical for the ongoing operational success.
With the help of intelligent (AI) alarms and features, automated monitoring is simplified, ensuring users receive an immediate notification when an anomaly occurs. This is critical in any operational environment since, without it, manual work would cause more confusion than resolutions as well as increase the time to improve problem-solving processes which can cause additional business bottlenecks.
2. Choose the most valuable metrics for your industry
Having a complete overview of the most important metrics is critical in companies that need strong operational processes but also for those that want to improve current mechanisms. Depending on the type of a company, metrics can, of course, vary. The point is to think about each metric in detail and the story you want to convey. For example, the perfect order rate KPI in warehouse operations will make sense to monitor to be able to establish better supply chain efficiency.
3. Establish rapport with your audience
Knowing who you are addressing is already a lot of work done. If you're reporting directly to the CEO or board of directors, you need to have clean, straightforward, and interactive data. That way, you can answer immediate questions and dig deeper into various potential scenarios. On C-level meetings, usually, high-level metrics are presented and discussed so try and focus your chief operating officer report on the audience you're presenting to and focus on the topic of the meeting. It wouldn't make sense to burden the audience with details about daily operational tasks and delegation within the internal team, but the results of your efforts and analysis of longer operational periods, in this case, during a C-level meeting, might make sense.
To learn more about various executive-level reports, we recommend you read our article on CEO dashboards.
4. Automate as much as possible
We have already mentioned the importance of automation, but we need to emphasize it once again since automation cuts enormous amounts of hours otherwise invested in static spreadsheets and presentations. Automating through a specific schedule by using the power of business reporting software will help any COO in managing their time more effectively. Scheduling certain reports and sending them to specified recipients without the need to manually create each part of it on a weekly, monthly, or yearly basis, enables COOs to incorporate modern automation processes and bring their companies into the future. And stay there.
Now that we've learned how to utilize a modern COO dashboard tool to create and organize your reports, it's time to look into industry examples and see things within a visual and more detailed perspective.
Top COO Dashboard & Report Examples
Let's start with the transportation dashboard. As we already mentioned, operational processes with the logistics industry need constant optimization in order to maintain and improve results. Let's see some of the COO report examples focused on transporting goods and optimizing the supply chain.
1. Logistics transportation dashboard
Transportation management is crucial for succeeding in operations that are focused on delivering goods and products, especially in our cutthroat economy where customers want deliveries - yesterday. Here, an interactive dashboard will enable chief operating officers to effectively manage transportation data.
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On the example above, we can see KPIs in logistics that are crucial in sustainable transportation management and will help C-level management to know how well the deliveries and overall transportation works.
That said, metrics such as the fleet efficiency will immediately show the people and transportation capacity levels while the average loading time and weight will enable you to evaluate the loading time per one ton, for example. Monitoring these points over a timeframe will help you set a realistic time process and identify patterns within your transportation organization. For example, you could aim to load more and transport more but keep in mind that this could cause accidents, therefore, keeping realistic goals is very important for operating and managing your processes.
Finally, delivery status and deliveries by destination will show you how well your deliveries work, if they're on time, and what might cause delays. There are scenarios where roads could be blocked or other external factors that can cause lags, especially in long-distance travel. Monitoring these processes regularly can ease operational bottlenecks in the future.
2. Supply chain dashboard
The supply chain is becoming a more and more data-driven area of logistics where companies and COOs need to think about optimizing the chain and inventory management processes. One of our examples of COO reports is created with the most critical supply chain KPIs in mind in order to help you achieve your goals.
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The dashboard starts with the inventory to sales ratio and evaluates the overstock. It's an important indicator to monitor since it will show you how well you deal with unexpected events. In essence, it measures the available inventory for sales in comparison to the actual quantity sold.
The turnover on the right part of the dashboard is shown in a 5-year timeframe to see the development over a longer period. It measures the number of times the inventory was sold (in this case, during a year) and it is advisable to compare these numbers with the industry average and try to achieve a higher rate.
Additional metrics will tell you details about the inventory management, costs of storing, and out of stock items. All these touchpoints will help modern COOs in optimizing operations and delivering additional business value to the company.
Chief operating officers need the right information at the right time. We have shown the importance of modern software and tools through our examples that any COO can use to create their own operational success.
With datapine, this can take a few minutes. Thanks to our modern solutions, you can build your own dashboards and reports that will take your operating tasks onto the next level. The best part is - we offer a 14-day trial, completely free, so start today, and reap great rewards tomorrow!